Sussex AI Automation Agency:
Answer Every Enquiry, Book More Jobs, Get Paid Faster
AI automation consultants for trades and local service businesses across Sussex. We start with a free audit, then build around the systems you already use.
Where a normal week actually goes
Replying to the same emails, differently, every day
Chasing quotes, invoices and follow-ups by hand
Setting up and closing down accounts for every starter and leaver
Copying the same information between systems
Automations for local service businesses
Automation for Tradesmen
Missed calls, quotes and invoices handled automatically.
AI Receptionist
Every call answered and booked in, even when you are on a job.
WhatsApp AI Assistant
Instant replies to WhatsApp enquiries, booked into your calendar.
InboxMate
Our AI Outlook add-in that sorts your inbox and drafts replies for you.
Microsoft 365 Email Hosting
Professional email on your own domain, set up properly.
Business Automation Consultants
How we find, build and look after your automations.
You get the time back. We handle the rest.
No new software to learn, no process to manage yourself. We find what's actually costing you time, build the fix, and keep it running, so you don't have to think about it again.
Free audit first
Nothing gets built until we know exactly what's slowing you down.
Built on Microsoft 365
Most clients already run on it, so it's usually the fastest place to start.
Tailored to your business
Automations are chosen from your audit, not picked off a menu.
Managed after launch
We maintain and improve what we build, we don't hand it over and vanish.
Meet InboxMate
InboxMate is our own AI Outlook add-in. It sorts your inbox and drafts replies automatically, so you review and send rather than write from scratch. It's the first automation we built, and the one we use ourselves every day.
See How InboxMate WorksOur simple 3-step process
Done-for-you from start to finish. We handle the setup and keep it running.
We review how your business runs
We look at how admin and email are currently handled and identify where time is being lost.
We build it for you
We build the automations that came out of your audit, inside the systems you already use.
We keep it running
We manage everything behind the scenes, making ongoing improvements so it keeps working smoothly.
Every business loses time somewhere. We find where.
Businesses we've already helped
From day one, Cyber United Solutions understood our business needs and built systems that scale as we grow. Communication with clients and internal teams has never been this organised and efficient.
Thanks to Cyber United Solutions, our client updates and file sharing are now professional and stress-free. Their expertise made the setup simple, and ongoing support keeps everything running smoothly!
Cyber United Solutions helped us consolidate all our business systems into one seamless platform. Collaboration is now effortless, and we save hours every week. Truly a game-changer for our growing team!
The team at Cyber United made what could have been a complicated system simple to roll out. Our processes are now streamlined and reliable, with everything running smoothly.
Frequently asked questions
What does Cyber United actually do?
We're an AI automation consultancy for small businesses. We start with a free audit of how your business runs, then build automations around the systems you already use.
What is InboxMate?
InboxMate is our own AI Outlook add-in, and the first automation we built. See how it works.
Do I need to already be on Microsoft 365?
It helps, since most of what we build sits on top of Microsoft 365, but it's not essential. If you're not on it yet, that's usually one of the first things we sort out.
How much does InboxMate cost?
InboxMate is a one-off £500 setup, then £97 per user a month for ongoing management. See the full InboxMate pricing, or get a free audit and we'll tell you whether it's the right fit for your business.
Do you only work with businesses in Sussex?
We're based in Worthing and visit clients across Sussex in person, but we work with businesses across the UK. Most automation work doesn't need us on site.
How long does it take to see results?
Most clients have their first automation live within a few weeks of the audit. Larger projects, like a full onboarding overhaul, can take longer.
Is my business data secure?
Yes. Everything we build sits inside your existing Microsoft 365 environment and follows the security setup you already have, rather than sending your data to a separate third-party tool.
What if I don't know what needs automating?
That's exactly what the free audit is for. You don't need to diagnose the problem yourself, we look at how your business runs and tell you what we'd fix first.
How is this different from just using ChatGPT myself?
ChatGPT still needs you to copy, paste and prompt it every time. What we build works inside your existing tools automatically, so nothing depends on you remembering to use it.
Do you offer ongoing support after automations are built?
Yes. We manage and improve what we build over time, rather than handing it over and moving on.
See what's worth automating in your business
Free audit, no obligation. We'll tell you what we'd fix first.
Get My Free Audit