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Managed IT Services

A comprehensive range of IT services tailored to meet the unique needs of your business, including cyber security, Microsoft 365, cloud computing, cloud backups, IT consultancy and IT audits.

Managed IT Services

Managed IT Services Proactive Solutions for Your Business

At Cyber United, we specialise in delivering managed IT services designed to enhance the efficiency, security, and overall performance of your business. Whether you’re a small business or a large enterprise, our expert team ensures your IT infrastructure is not only secure but also future-proof. With 24/7 support, proactive maintenance, and cutting-edge technology, we help your business thrive.

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Explore our services

Cyber Security

Protect your business and prevent cyber-attacks with our managed cybersecurity solutions.

Microsoft 365

An integrated suite of productivity tools including Office apps, collaboration platforms and cloud services for your business.

Cloud Computing

Access your data, applications at anytime from any place, offering scalability, flexibility and cost-effectiveness for your business.

Cloud Backups

Backup and disaster recovery solutions that can prevent downtime and ensure business continuity.

Consultancy

Are you on embarking on an IT project and require guidance to effectively manage the, streamline processes, and optimise costs?

IT Audit

Evaluating technology systems, processes and controls to ensure compliance, security and efficiency.

HOW WE WORK

Our 3-step process

Discovery Call

The first step in the easy 3-step software setup process is the installation phase. This phase is designed to be straightforward.

Onboarding

During the onboarding phase you will be introduced to the team of experts who will guide you through the process.

Maintain

Ongoing management, IT support, and optimisation of IT infrastructure, systems, and software.

Frequently Asked Questions

Frequently asked questions

What are managed IT services?

Managed IT services involve outsourcing the management of your IT infrastructure and support to a third-party provider. At Cyber United, our managed IT services include everything from network monitoring to cybersecurity, allowing your business to focus on core operations while we handle your IT needs.

What is included in Cyber United’s managed IT services?

Cyber United’s managed IT services include network monitoring, data backup, cybersecurity, software updates, and technical support. We tailor our services to meet your specific business needs, providing a comprehensive solution that keeps your IT systems secure and efficient.

Why does my business need a Managed Service Provider (MSP)?

Partnering with Cyber United as your Managed Service Provider (MSP) offers numerous benefits to enhance your IT management and security. Here’s why Cyber United is the right choice for your business:

  • Expertise and Efficiency: Cyber United provides access to a team of skilled IT professionals with specialised knowledge, ensuring that your technology is managed effectively and efficiently.
  • Cost Savings: By outsourcing your IT management to Cyber United, you can reduce costs associated with hiring and training an in-house IT team, while enjoying predictable monthly expenses.
  • 24/7 Support: Cyber United offers round-the-clock monitoring and support, ensuring that any IT issues are promptly addressed, and minimising downtime for your business.
  • Proactive Maintenance: Instead of reacting to problems as they arise, Cyber United proactively monitors and maintains your systems to prevent issues and optimise performance.
  • Enhanced Security: Cyber United implements robust security measures and stays up-to-date with the latest threats to protect your business from cyber attacks and data breaches.
  • Scalability: As your business grows, Cyber United can easily scale its services to meet your evolving needs, providing flexibility and support for new technologies or increased demands.
  • Focus on Core Business: By managing your IT needs, Cyber United allows you to concentrate on your core business activities and strategic goals, rather than dealing with technical issues.

Choosing Cyber United ensures that your IT systems are expertly managed, secure, and aligned with your business objectives, allowing you to focus on growth and innovation.

What is cyber security and why is it important for my business?

Cyber security involves protecting your computer systems, networks, and data from cyber threats such as hacking, malware, and phishing. It’s essential for safeguarding sensitive information, ensuring business continuity, and maintaining regulatory compliance.

What is Microsoft 365, and how can it benefit my business?
  • Microsoft 365 is a cloud-based suite of productivity tools that includes applications like Word, Excel, PowerPoint, and Outlook, along with services such as Teams and OneDrive. It benefits your business by enhancing collaboration, improving productivity, and providing access to your documents and emails from anywhere with an internet connection.
What are the advantages of cloud computing for my business?

Cloud computing provides scalable and flexible IT resources over the internet, allowing you to access applications and data from anywhere. It reduces the need for physical infrastructure, lowers costs, and offers enhanced scalability and disaster recovery options.

Why is cloud backup important, and how does it work?

Cloud backup involves storing your data off-site in secure cloud servers. It ensures that your data is protected from local hardware failures, cyber attacks, or other disasters. Regular backups and easy recovery options help maintain business continuity in case of data loss.

What is an IT audit, and how can it benefit my organisation?
  • An IT audit is a comprehensive evaluation of your IT systems, processes, and controls. It identifies vulnerabilities, ensures compliance with regulations, and provides insights for improving IT performance and security. Regular audits help maintain a robust IT environment and prevent potential issues.
What does IT consulting involve and how can it benefit my business?

IT consulting provides expert advice on optimising your IT systems, developing strategies, and solving complex IT challenges. It helps align technology with business goals, improve efficiency, and enhance overall IT performance.

What are the benefits of email security for my business?

Email security protects against threats such as phishing, spam, and malware. It helps ensure that sensitive information is kept safe, reduces the risk of data breaches, and maintains the integrity of your communications.

How can network security protect my business?

 Network security involves implementing measures to protect your network from unauthorised access and attacks. This includes firewalls, intrusion detection systems, and secure configurations to safeguard your data and ensure the integrity of your network.

What is penetration testing and how does it benefit my organisation?

Penetration testing, or ethical hacking, involves simulating cyber attacks on your systems to identify vulnerabilities. This helps you understand potential weaknesses and fix them before malicious hackers can exploit them, enhancing your overall security.

How can managed IT services improve cybersecurity?

Managed IT services include advanced cybersecurity measures such as firewalls, intrusion detection, and regular security updates. Cyber United ensures that your business is protected from cyber threats with proactive monitoring and immediate response to any security incidents. Learn more about cybersecurity essentials from the NCSC.

How do managed IT services help reduce costs?

By outsourcing your IT needs to Cyber United, you can reduce the high costs associated with maintaining in-house IT staff and infrastructure. Our managed IT services provide predictable, scalable pricing, helping you manage your IT budget more effectively.

Can managed IT services help with cloud management?

Yes, Cyber United’s managed IT services include cloud management and support. We assist with cloud migration, ongoing maintenance, and security, ensuring that your cloud infrastructure is optimised and secure. Learn more about cloud services from Microsoft.

How can managed IT services improve my business’s IT efficiency?

By outsourcing routine IT tasks such as system updates, monitoring, and troubleshooting to Cyber United, your business can improve its overall IT efficiency. Our managed IT services streamline operations, allowing you to focus on growth and innovation.

Book a call with us to find out more