Setting up your email in the Outlook desktop app ensures you can manage messages, calendars, and contacts efficiently from your computer. Follow this step-by-step guide to configure your email account.

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Prerequisites

Before adding an email account, ensure the following:

• Email account credentials: You need your email address and password.
• Server settings: For manual setup, know the incoming and outgoing mail server details (IMAP, SMTP, or Exchange).
• Stable internet connection: Required for account verification and synchronisation.

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Step-by-Step Instructions

1. Open Outlook

1. Launch the Outlook desktop app on your Windows computer.
2. If this is your first time opening Outlook, the Add Account wizard will appear automatically.

If Outlook is already set up:

• Go to File in the top-left corner.
• Select Add Account under the Account Information section.

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2. Enter Your Email Address

1. Type your email address in the text box.
2. Click Connect.

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3. Choose Account Type

Outlook will try to automatically detect the account type. Depending on your email service, follow one of the methods below:

Method 1: Automatic Configuration (Recommended)

1. Enter your email password when prompted.
2. Click Connect.
3. Outlook will complete the setup and display a success message.

Method 2: Manual Configuration (If Automatic Fails)

1. Select IMAP or POP (if you’re not using Exchange or Microsoft 365).
2. Enter the following server settings:

Setting	IMAP	POP
Incoming mail server	e.g., imap.yourdomain.com	e.g., pop.yourdomain.com
Outgoing mail server	e.g., smtp.yourdomain.com	e.g., smtp.yourdomain.com
Encryption method	SSL/TLS	SSL/TLS
Port (incoming)	993	995
Port (outgoing)	587	587

3. Click Next and enter your email credentials.

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4. Complete the Setup

1. Outlook will test your account settings to ensure the connection is working.
2. Once confirmed, click Done to finalise the setup.

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5. Optional: Adjust Account Settings

• To modify synchronisation settings, go to File > Account Settings > Manage Profiles.
• Set the desired frequency for syncing emails and folders.

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Troubleshooting

Unable to Connect to Server

• Double-check the incoming and outgoing server details.
• Ensure there are no typos in your email address or password.

Password Errors

• Reset your email password via your provider’s web portal if forgotten.
• Ensure two-factor authentication (2FA) is disabled or set up correctly if required.

Advanced Errors

• Visit your email provider’s support site for specific configurations.
• Check firewall or antivirus settings that might block Outlook’s connection.

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